Terms of Service
Last updated October 6, 2026
These terms cover your use of theCallboard (the website at thecallboard.app, the web app at on.thecallboard.app, the iPhone app and the text-message program), a service of BenchFocus LLC. By creating an account or using the service, you agree to them. Questions: support@thecallboard.app.
Accounts
You must give accurate information and keep your sign-in details secure. You're responsible for activity on your account. You must be at least 13 to create an account. If you use theCallboard for an organization, you confirm you're allowed to act for it.
Using theCallboard
Use the service only for lawful purposes connected with organizing productions. Don't:
- upload content you don't have the right to share
- harass anyone
- try to reach other people's data
- disrupt the service
- use texting features to send anything other than schedule information to people who signed up to receive it
Text message program
Program: theCallboard rehearsal texts, which are reminders and schedule updates for rehearsal calls you're scheduled for. See Text messages for how sign-up works.
- Texts are optional. You sign up on your Account page by entering your mobile number, agreeing to receive texts and confirming a one-time code.
- Message frequency varies with your schedule. Message and data rates may apply.
- Reply STOP to cancel at any time. You'll receive one confirmation and no further texts. Reply START to resubscribe.
- Reply HELP for help, or email support@thecallboard.app.
- Carriers are not liable for delayed or undelivered messages. Texts are a convenience; always check the schedule in the app for the latest information.
- We handle your number as described in our Privacy Policy, and we never share it or your consent for marketing.
Plans, trials and billing
- Organizations can use the Free plan or subscribe to a paid plan, monthly or yearly. Plan limits, such as active productions, storage and monthly texts, are shown on the pricing and billing pages.
- New organizations get a free trial. When it ends, the organization moves to the Free plan unless someone subscribes. Nothing is deleted.
- Subscriptions and text add-ons renew automatically until cancelled. You can cancel from the billing page; your plan stays active until the end of the period you've paid for. Except where required by law, payments are non-refundable.
- Unused texts don't roll over. One-time text boosts expire at the end of the month they're bought.
- We may change prices with advance notice. Changes apply from your next billing period.
Your content
You and your organization own what you upload, such as schedules, reports, scripts, files and headshots. You give us permission to store, display and process it only to provide the service. Make sure you have the rights to anything you upload, including scripts. Organization admins are responsible for their organization's content and members.
Availability and changes
We work to keep theCallboard running and your data safe, but we can't promise the service will be uninterrupted or error-free. We may improve or change features over time. If we discontinue the service, we'll give reasonable notice so you can save what you need.
Ending your use
You can stop using theCallboard and ask us to delete your account at any time. We may suspend or close accounts that break these terms or put other users or the service at risk.
Disclaimers and liability
theCallboard is provided "as is". To the fullest extent the law allows, we disclaim all implied warranties, and we aren't liable for indirect or consequential losses, such as a missed call caused by a delayed text. Our total liability for any claim is limited to the amount your organization paid us in the 12 months before the claim.
Changes to these terms
If we make significant changes, we'll update the date above and let account holders know. Continuing to use the service after that means you accept the new terms.